RESPONSIBILITIES
- Minimum A-level or a Bachelor’s degree in Commerce, Logistics, or equivalent professional experience in an international order-to-cash (O2C) environment.
- Experience in the FMCG/CPG industry is highly desirable.
- Proficiency in SAP S/4HANA, JIRA, BI reports, and Microsoft Office is preferred.
- A self-motivated team player with a positive mindset, entrepreneurial thinking, and the ability to manage multiple priorities in a fast-paced environment.
- Exceptional organizational skills, attention to detail, and service orientation.
- Fluent in both German and English, with strong professional communication skills.
- A proactive approach to identifying risks, understanding complex logistics processes, and finding effective solutions.
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Ihr zukünftiger Tätigkeitsbereich:
- Installation, Konfiguration und Auslieferung von Endgeräten (PCs, NBs, Mobils, Drucker)
- Störungsanalyse bzw. Entstörung von Hardware und Softwareproblemen (1st Level)
- Mitarbeit bei Projekten unter Anleitung eines System Engineers
- Kompetente Ansprechperson für interne IT Anwender:innen
- Störungsanalyse- und behebung
- Arbeiten mit einem Ticketsystem
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DEINE AUFGABEN
- Du führst mit Verantwortung.
Du leitest unser Support-Team (6 Personen) inkl. Lehrlingsausbildung und sorgst für eine motivierende Zusammenarbeit. - Du bist zentrale Ansprechperson.
Für Kolleg:innen, Fachbereiche und Stakeholder - du hältst Kommunikation und Zusammenarbeit am Laufen. - Du hältst den Support am Laufen.
1st/2nd Level Support, Incident- und Service Management liegen in deinem Verantwortungsbereich. - Du gestaltest IT-Prozesse aktiv mit.
Du entwickelst unsere Service-Desk-Prozesse (ITSM) weiter - strategisch, anwenderfreundlich, zukunftsorientiert. - Du steuerst IT-Projekte.
Neue Services, Einschulungen, Projektkoordination - du sorgst für eine reibungslose Umsetzung.
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Dein Aufgabenbereich
- Mitarbeit im IT 1st & 2nd Level Support
- Aufstellung und Einrichtung neuer IT Geräte
- Installation von Software
- Wartung und Instandhaltung sowie Optimierung und Erweiterung unserer Netzwerke
- Mitarbeit in der Arbeitsvorbereitung
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Aufgaben, die mich erwarten
- eigenständiges Erbringen von 2nd Level IT Support (Filialsysteme)
- Mitwirken bei Analysen von komplexen Fehlerszenarien (z.B. Individuallösungen auf .NET- und Java-Basis, XML-Schnittstellen, MS SQL, PostgreSQL, Schnittstellen zu SAP)
- Umsetzen von Power Shell Scripts (z.B. Durchführen von Monitoring Checks, Entwickeln und Dokumentieren von Workarounds) für die Serviceverbesserung
- Zusammenarbeiten mit (inter-)nationalen Fachabteilungen zur Weiterentwicklung der IT Lösungen und Verbesserung der Support Qualität im Bereich der Backoffice Filialsysteme
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RESPONSIBILITIES
- At least 5 years of professional experience with Digital Workplace services or a similar role.
- Experience in managing budgets related to workplace technology, including cost planning, vendor negotiations, and expense tracking.
- ITIL 4.0 Foundation is a plus.
- Strong Communication & Collaboration – Ability to communicate effectively with users, stakeholders, and vendors in a clear and approachable manner.
- Open-Minded & Adaptable – Willingness to embrace new ideas, adapt to change, and work in a dynamic environment.
- Performance & Result-Oriented – Focused on achieving measurable outcomes and continuously improving workplace solutions.
- Proactive & Growth Mindset – Takes initiative, seeks continuous improvement, and drives innovation.
- Process-Oriented & Structured – Works in a methodical and organized way, ensuring efficiency in digital workplace management.
- Analytical & Strategic Thinking – Ability to recognize complex relationships, break them down into simple solutions, and make data-driven decisions.
- Solution-Oriented – Focuses on resolving challenges efficiently while balancing user needs and business objectives.
- University degree in Computer Science, Information Technology, or an equivalent IT technology education.
- Flexible & Resilient – Able to adapt to shifting priorities and manage multiple tasks effectively.
- Fluent in English, German is considered a plus.
- Passionate About Media & Technology – Enthusiastic about the Red Bull Media House environment and staying up to date with digital workplace trends.
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Aufgaben, die mich erwarten
- Automatisieren von Softwareanalysen mittels PowerShell (z.B. Entwickeln und Dokumentieren von Workarounds, Durchführen von Monitoring Checks)
- grafisches und textuelles Aufbereiten von anspruchsvollen Fehleranalysen sowie strukturiertes Dokumentieren der Analysen
- eigenständiges Lösen von 2nd Level Support Fällen der Filialsysteme (z.B. Individuallösungen auf .NET und Java Basis, MS SQL, PostgreSQL, Schnittstellen zu SAP und XML)
- Zusammenarbeiten mit (inter-)nationalen Fachabteilungen zur Weiterentwicklung der IT Lösungen und Verbesserung der Support Qualität im Bereich der Backoffice-Filialsysteme
- Mitarbeiten an internationalen Projekten zur Umsetzung moderner Softwarelösungen (Teilnahme als Software Tester und Prüfen technischer Vorbedingungen)
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Ihre Aufgaben
- Sie betreiben proaktives Incident-Management und führen die Ticket- und Störungsbearbeitung in Zusammenarbeit mit dem Fachbereich und der Anwendungsentwicklung durch
- Dabei zeigen sie wiederkehrende Probleme auf, dokumentieren Lösungswege im Cookbook bzw. unterstützen die Anwendungsentwicklung bei der nachhaltigen Lösung
- Im Entwicklungsprozess können sie sich zum Beispiel in der Spezifikation, beim Testen und in der Informationsübergabe von der Entwicklung zum Support einbringen
- Zudem übernehmen Sie gemeinsam mit dem Team Monitoring-, Betriebsaufgaben und Support-Unterstützung am Telefon
- Sie sind Ansprechpartner in fachlichen und anwendungstechnischen Fragenstellungen für die Manufacturing Execution Lösungen der Steel Division
- Teilnahme im 7x24 Bereitschaftsteam ist möglich
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DEINE AUFGABEN
- Du sorgst für Verlässlichkeit.
Im 1st & 2nd Level Support bist du die erste Anlaufstelle bei IT-Anfragen und stellst sicher, dass alles läuft. - Du bist das Rückgrat im Service.
Ob Incident oder Service-Request – du dokumentierst, steuerst und löst Anfragen strukturiert und effizient. - Du bist Technik-Einrichter:in.
PCs, Smartphones und Arbeitsplätze richtest du startklar ein – zuverlässig und professionell. - Du bist Taktgeber:in im Betrieb.
Beim Auf- und Abbau von PC-Arbeitsplätzen sorgst du für reibungslose Übergänge. - Du steuerst Veränderung mit System.
Bei IT-Projekten, Wartungsarbeiten und Rollouts bist du mittendrin und hältst Abläufe stabil.
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Ihre Aufgaben
- Bereitstellung von technischem Support für Endbenutzer:innen
- Entgegennahme von Supportanfragen via Telefon, E-Mail und Ticketsystem
- Erstlösung von technischen Problemen sowie Weiterleitung an entsprechende Fachabteilungen bei Bedarf
- Analyse und Klassifizierung von Supportanfragen
- Unterstützung bei der Fehlerdiagnose und -behebung von Hardware- und Softwareproblemen
- Dokumentation von Supportanfragen und Lösungen
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ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- Design and develop high-performance Angular applications using TypeScript, HTML, and SCSS.
- Utilize modern frontend technologies like Angular 18, Nx, RxJS, and NgRx.
- Plan and architect scalable software solutions using established design patterns.
- Collaborate closely with UX experts to design and transform mockups into functional solutions.
- Work in a cross-functional, agile team environment using tools like Git, Jira, and Confluence.
- Engage in learning, share knowledge and support your team to achieve the best possible results together.
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RESPONSIBILITIES
- Support the formulation of technology strategy in response to spotted disruptive external or internal forces and its operationalization.
- Drive IT Landscape Engineering through proactive and deliberate management of the IT landscape beyond investment planning horizons. This involves operationalizing strategy, identifying drivers for change, and defining architecture directions to address these with stakeholders.
- Analyze business strategy and business future-state capabilities to identify Strategic Themes to detect gaps and opportunities for improvement in the current IT Landscape in line with the IT Strategy to enable the business achieving targeted outcomes.
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RESPONSIBILITIES
- Minimum of 3 years working experience in the Business Intelligence area with project involvement, ideally gained as a Controller, IT Consultant, Business Consultant, Business Analyst or Requirement engineer.
- Bachelors degree in Business Administration, Finance, Economics, Business Informatics, IT.
- Profound knowledge of system-based planning (BSS) and reporting tools – ideally SAP, SAP BW, SAP BI-IP Planning, S4/HANA, Hyperion Financial Management and SAP Analytics Cloud.
- Advanced level of Microsoft Excel/Word/PowerPoint skills as well as project management tools such as JIRA, Confluence and Workfront.
- Solid controlling/accounting background and understanding of financial processes.
- Ability to understand complex processes, identify risks and find solutions.
- High attention to detail with excellent organisational and analytical skills and the capability to handle multiple projects and stakeholders.
- Strong communication and presentation skills for internal and external stakeholders.
- Team player, self-motivated, goal-oriented, flexible and able to work under pressure in a fast-paced environment.
- Excellent command of English, working knowledge of German is a plus, but not a requirement.
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Wo du deine Energie investierst:
- Koordination der IT Prozesse
- Entwicklung, Koordination und Umsetzung der firmeninternen Projekte und Prozesse
- Weiterentwicklung der IT Abteilung
- 1st Level Support
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RESPONSIBILITIES
- Minimum of 3 years working experience in the Business Intelligence area with project involvement, ideally gained as a Controller, IT Consultant, Business Consultant, Business Analyst or Requirement engineer
- Advanced level of Microsoft Excel/Word/PowerPoint skills as well as project management tools such as JIRA, Confluence and Workfront
- Solid controlling/accounting background and understanding of financial processes
- Ability to understand complex processes, identify risks and find solutions
- High attention to detail with excellent organizational and analytical skills and the capability to handle multiple projects and stakeholders
- Strong communication and presentation skills for internal and external stakeholders
- Team player, self-motivated, goal-oriented, flexible and able to work under pressure in a fast-paced environment
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RESPONSIBILITIES
- Experience in FMCG, Business, or IT, with strong project management and problem-solving skills
- University Degree in Economics, Business Administration or similar or equal practical experience
- Excellent English skills, German is an advantage
- Analytical mindset with great attention to detail, structured thinking, and a process-driven approach
- Proficient in Microsoft Office; experience with BI tools or coding languages (e.g. Power BI, Tableau, Python, SQL) is a plus
- Strong communication, presentation, and organizational skills to clearly convey insights and solutions
- Self-motivated learner who works well independently and in teams
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RESPONSIBILITIES
- At least 3 years of experience as a Business Analyst in Sales or IT, with a strong focus on BI, reporting, and dashboarding—ideally in the CPG industry
- University Degree in Business/Commerce, technology, or other related disciplines
- Excellence in English is a must
- Solid project management skills with the ability to handle multiple projects and meet deadlines
- Strong communication skills, team-oriented mindset, and a hands-on, organized, and flexible approach to working in fast-paced environments
- Proficiency in analysis tools (especially Excel and BI), with fluency in English; familiarity with technology is a plus
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RESPONSIBILITIES
- Coordinate and steer technical expert teams to design new solutions and enhance existing solutions in a highly integrated environment.
- Understand, challenge, and translate business requirements into functional requirements and technical design.
- Act as application owner and manage the applications end-to-end.
- Ensure well-defined governance standards for dedicated HR applications.
- Establish the appropriate IT processes.
- Advise and support business stakeholders.
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Vollzeit
Klagenfurt, Linz, Salzburg, Sankt Johann im Pongau
11.09.2025
Klagenfurt, Linz, Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- With your technical know-how, you standardize our IT product range (servers, storage, backup, virtualization).
- You record and evaluate requirements, coordinate their implementation and define the necessary processes.
- You evaluate and test new hardware and software, create concepts and maintain them on an ongoing basis continuously.
- You plan and coordinate IT infrastructure services as well as asset & license management, patch & release management.
- You communicate with stakeholders, manufacturers, service providers and internal departments and coordinate topics such as capacity management.
- You create, analyze and maintain reports, e.g. assets, licenses, planning, installations and configurations.
- You advise and support IT projects, e.g. rollouts and non-standard changes as well as service requests.
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RESPONSIBILITIES
- At least 4 years of relevant experience in Project Management/ Finance/ Controlling/ Product Management/ IT/ Sales
- University Degree in Business Administration or Finance or IT
- Strong IT skills and technically savvy, familiarity with ERP systems or any integrated business analytics tool is an advantage (SAP - CRM, ERP (SD, FI, COPA, CCM), S4/HANA, SAC, BI or Essbase, Oracle, Salesforce, etc.)
- Experience in the FMCG industry and/or focus on sales controlling or revenue management is an advantage
- Ability to understand complex processes, identify risks and find solutions
- Results-oriented team player with strong communication and presentation skills
- Highly organised, proactive and passionate for learning
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RESPONSIBILITIES
- 1 to 3 years of professional experience with global brands (preferably in the FMCG/CPG industry) or market-leading eCommerce players, across Sales or Marketing. Previous eCommerce experience or background is highly valued
- Strong strategic thinking, a hands-on mentality, and a pragmatic approach to developing projects and initiatives from scratch. Enthusiastic about raising the bar and driving initiatives to the next level
- Exceptional communication skills, with the ability to simplify complex business challenges into practical and relevant terms
- Proven ability to influence a wide range of stakeholders across all levels of the organization
- A strong understanding of cultural differences, with the ability to collaborate effectively across diverse teams, both locally and internationally
- Entrepreneurial spirit with a strong sense of ownership. Thrives when working independently and is motivated to steer their own career and projects
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Ihre Aufgaben
- Verwaltung und Konfiguration von mobilen Geräten mittels Microsoft Intune
- Beratung der Kund:innen bezüglich Digitalisierung (SIM-Services)
- 1st und 2nd Level Support (Deutsch und Englisch)
- Inbetriebnahme von Mobile-Devices (Erstinstallation, Backup Erstellung, usw.)
- Unterstützung der User:innen beim Einrichten und Support in anderen Services, welche auf Mobile-Devices genutzt werden können (z.B. F5, Office 365, Webex, Citrix usw.)
- Weiterentwicklung von Mobilfunklösungen in enger Zusammenarbeit mit unseren (Konzern)-Kund:innen
- Dokumentationen – IT-Assets, FAQs, Anleitungen
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RESPONSIBILITIES
- 5 years reliability/operational experience (DevNetOps) running large-scale, highperformance IT data center networks and internet services with focus on media-specific purposes.
- University degree (Bachelor or Master) with focus on IT topics
- Experience with video transport protocols such as RTP, RTMP, SRT, UDP, Zixi, RIST, HLS, NDI and uncompressed video and audio over IP (SMPTE 2110, AES67/DANTE)
- Proficient understanding of networking principles (switching, routing, multicast, overlay architectures like. MPLS, VXLAN EVPN and application protocol, especially TCP/IP, BGP, DNS, TLS, and HTTP/S)
- Professional network engineering experience with hybrid network architectures connecting on-premises data centers and IaaS/public cloud services.
- Fluent in English; German is a plus but not required.
- Open minded (growth mind-set) & entrepreneurial thinking, passionate about the Media World
- Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners. Self-organized (we have an agile setup)
- Ability to recognize complex relationships and present them understandably.
- Approachable (helping others where help is needed) & hands-on.
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Ihre Aufgaben bei uns
- Planung und Umsetzung neuer Anwendungen sowie Integration in bestehende Systeme
- Unterstützung bei Software-Rollouts sowie Pflege & Support der bestehenden Systeme
- Analyse & Bewertung von internen Anforderungen an die IT-Applikationen
- Kreative Lösungsfindung mit den einzelnen Fachabteilungen
- Programmierung von individualisierten Schnittstellen
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Ihre Aufgaben
- Gemeinsam mit einem professionellen Team gestalten Sie den Betrieb und die Weiterentwicklung der Clientlandschaft in der voestalpine
- Erfassen und Lösen von Anforderungen in produktionskritischen Bereichen
- Mitarbeit im 3rd Level Client Support
- Aktives Vorantreiben der IT-Standardisierung im Client-, Hardware-, Operating System und in der Deployment Infrastruktur
- Weiterentwicklung und Finden neuer Lösungen für ein zeitgemäßes, den Security Anforderungen entsprechendes, Client Management inkl. deren Systeme
- Aktive Zusammenarbeit mit internationalen Abteilungen im Konzern (Security, Compliance, 1st und 2nd Level Support, Production IT, ...), um den Bedarf der einzelnen Fachbereiche bei den eingesetzten Client Systemen und Konfigurationen sicherzustellen
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Ihre Aufgaben
- Der Schwerpunkt der Aufgaben liegt bei der Betreuung der bestehenden Security-Systeme und die Sicherstellung des laufenden Betriebes:
- Administration und Rollout von
- Firewalls (Barracuda CGF)
- Content Sicherheitssysteme (URL-Filter)
- Reverse Proxy
- VPN-Lösungen (SSL, IPSEC, GRE)
- Arbeiten nach Prozessen: Inbetriebsetzung und Service Operation, inkl. 2nd Level Support sowie Anwendung der Prozesse
- Incident- und Problem Management
- Change Management
- Configuration Management
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RESPONSIBILITIES
- 3–5+ years of experience in CPG Sales, Trade Marketing, Commercial Excellence, or Sales Enablement
- University of higher college education in Business and/or Technology, or related field
- Excellent command of English (written and spoken)
- Solid expertise in sales execution and digital tools within CPG environments
- Proven experience in tool development, project management, and continuous improvement
- Skilled in stakeholder management and cross-functional collaboration across diverse markets
- Experience with JIRA, Confluence, Figma, PowerPoint, and BI tools is a plus, as these are commonly used in the role
- Strong analytical and communication skills; thrives in fast-paced, multicultural settings
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RESPONSIBILITIES
- Lead the implementations and rollouts of services across Red Bull and its subsidiaries.
- Coordinate scope, budget, time, quality and external implementation teams/partners.
- Deliver projects based on Red Bull project management standards and principles. Collaborate closely with external vendors, internal teams such as architects and business partners.
- Oversee stakeholder engagement, risk mitigation and test management activities.
- Drive roadmaps and solutions to the company’s benefit.
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RESPONSIBILITIES
- Completed degree from a university or technical college (bachelor's or master's), ideally with a focus on supply chain management or a comparable field of study
- Preferably experience in process management, ideally in supply chain or finance
- Very good English skills, German is an advantage
- MS Office user skills (especially Excel, PowerPoint)
- Previous experience with ARIS or a comparable BPM tool is an advantage
- Team player and proactive, work accurately, and are characterized by flexibility, strong analytical thinking, and a high level of commitment
- Passion for processes and data
- Strong communication skills, particularly the ability to convey complex topics in simple memorable terms
- Logical and efficient way of working with keen attention to detail
- Ability to propose and reason alternative solutions and to communicate effectively and proactively
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RESPONSIBILITIES
- Bachelor’s or Master’s degree in business administration, engineering, technology or a related field. Equivalent professional experience will also be considered.
- Previous experience in process analysis, business improvement, or data analytics is required.
- Background in finance, operations, supply chain, or business transformation functions is considered a plus.
- Familiarity with process mining tools (e.g., Celonis) and related concepts is highly desirable.
- Strong analytical and problem-solving skills, with the ability to interpret data and deliver actionable business insights.
- Experience with ERP systems (e.g. SAP) and an understanding of transactional workflows is preferred.
- Background in finance, operations, supply chain, or business transformation, with exposure to process management (BPM), shared services, or operational excellence is considered a plus.
- Experience applying Lean, Six Sigma, or Kaizen methodologies to drive measurable and sustainable process improvements.
- Exceptional communication skills for both technical and non-technical audiences.
- Strong organizational and documentation skills; able to manage multiple priorities effectively.
- Collaborative and proactive mindset, comfortable working with cross-functional teams.
- Fast learner with a proactive attitude, eager to adapt to new environments, systems, and evolving business needs.
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