Vollzeit
Linz, Austria
20.04.2026
Linz, Austria
Your territory
- Shape the future of embedded systems by developing cutting-edge firmware that powers innovative pet tech products used by millions around the world
- Dive into the code to keep our products running at their best – spotting and fixing errors while optimizing key metrics like power efficiency, accuracy, and data volume for peak performance
- Engage with cutting-edge technologies like GPS, Cellular, or BLE, establishing yourself as the go-to expert and innovator in your specialized area
- Take end-to-end responsibility for feature development – bringing complex ideas to life and ensuring they work seamlessly in the field
- Prepare class diagrams and work closely with our Architects to bring feature implementations to life
- Team up with Backend, Tech Support, and QA to drive projects forward on your own, ensuring successful outcomes
- Play an active role in retrospectives, offering fresh ideas to continually improve our team processes and workflows
- Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”
- Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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Vollzeit
Linz, Austria
19.04.2026
Linz, Austria
Your territory
Help create a tools strategy for our Customer Relationship Management tooling (Zendesk) Configure and maintain omnichannel routing and AI features for efficient ticket distribution and automated responses Update and maintain help center themes, improve self-service flows to reduce overall ticket volume while boosting customer satisfaction Develop and maintain procedural and technical system documentation, troubleshooting guides, and self-service resources for internal stakeholders Administrate our tools on a daily basis, including but not limited to managing a multiple user setup, profiles and roles, customization of forms, fields, views, triggers, and other business rules Perform customization of fields, forms, views, business rules, workflows, email notifications, approval processes, reports, and dashboards Implement and support new system rollouts, as well as all required maintenance and upgrades in addition to recommendations for process improvements Be responsible for overall data quality in our Customer Relationship Management tooling (Zendesk) Troubleshoot and provide solutions for technical issues and escalations Provide new user accounts and manage licenses and permissions Assist in the training of new and current users Assist in data imports, exports, and updates while utilizing Explore and other tools, such as Tableau Work cross-functionally with teams and stakeholders Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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As a Senior IBM i RPG Software Engineer, you are a key technical contributor responsible for developing, maintaining, and modernising our IBM i applications. You work closely with Product Owners and international development teams and actively help evolve modern development practices within a stable IBM i environment.
Core Backend RPG Development (40%): You design, develop, test, and maintain IBM i applications using RPG Free-Format and ILE RPG, focusing on stable and efficient backend business logic. High‑Performance DB2 / SQL Development (20%): You develop and optimise embedded SQL, stored procedures, and database access layers on DB2 for i, ensuring performance, reliability, and data integrity. Structured Technical Analysis & Solution Design (15%): You analyse functional and technical requirements and translate them into clear, maintainable technical specifications and solution designs. Robust API & Integration Development (10%): You design and implement REST APIs and web services to integrate IBM i systems with internal and external platforms. User‑Focused Display File Development (5%): You develop and maintain DSPF display files and support modernisation initiatives within the IBM i environment. Quality‑Driven Code & Modern Tooling Practices (5%): You apply modern development standards including Git-based version control, IDE-driven development (e.g. VS Code), and structured code reviews. Collaborative Knowledge Sharing & Mentoring (5%): You document technical solutions, share best practices within the team, and support the onboarding and development of colleagues.
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