4 ITIL Jobs in Oberösterreich
Vollzeit
Linz, Graz, Innsbruck, Salzburg
17.05.2025
Linz, Graz, Innsbruck, Salzburg
Deine Aufgaben
- Du entwickelst im Prozessmanagement Office eine nachhaltige Prozessmanagement-Strategie und sorgst so für effiziente Arbeitsabläufe.
- Du wählst passende Methoden und Werkzeuge zur Prozessoptimierung und führst sie erfolgreich ein.
- Mit deinen Prozessmanagement-Konzepten schaffst du Strukturen, die unsere Unternehmensziele gezielt unterstützen.
- Durch detaillierte Prozessanalysen deckst du Verbesserungspotenziale auf und leistest einen wichtigen Beitrag, um ineffiziente Abläufe zu reduzieren.
- Strategisches Monitoring und regelmäßiges Reporting an das Management gehören für dich zum Alltag, um den Erfolg und die Optimierung unserer Prozesse sicherzustellen.
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RESPONSIBILITIES
- Bachelor’s or Master’s degree in Information Technology, Business Informatics, or a related field
- ITIL Certification at least Foundation
- Proven experience in IT Service Management, with a strong understanding of ITIL principles and practices.
- Demonstrated ability to lead ITSM projects and manage complex ITSM environments
- Ability to understand and translate business requirements into technical specifications
- Critical thinker with strong analytical and problem-solving skills
- Strong communication and interpersonal skills, with the ability to effectively work with diverse teams
- Independent self-starter with the aim “get things done”
- Passion for understanding the business needs, challenge those and finding innovative and pragmatic solutions
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RESPONSIBILITIES
- Develop and implement effective operational IT security procedures and processes, with a focus on Network, IaaS and Cloud security. Define best practices and standards that meet unique local needs, ensuring no conflict with global standards.
- Contribute to development of specific security objectives for prevention, detection, response and compliance including oversight of actions, metrics and reporting.
- Ensure implementation and assessment of globally defined policies and review gaps together with service owners.
- Support implementing and improving effective security incident response management and further infrastructure-related security enhancements.
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RESPONSIBILITIES
- At least 5 years of professional experience with Digital Workplace services or a similar role.
- Experience in managing budgets related to workplace technology, including cost planning, vendor negotiations, and expense tracking.
- ITIL 4.0 Foundation is a plus.
- Strong Communication & Collaboration – Ability to communicate effectively with users, stakeholders, and vendors in a clear and approachable manner.
- Open-Minded & Adaptable – Willingness to embrace new ideas, adapt to change, and work in a dynamic environment.
- Performance & Result-Oriented – Focused on achieving measurable outcomes and continuously improving workplace solutions.
- Proactive & Growth Mindset – Takes initiative, seeks continuous improvement, and drives innovation.
- Process-Oriented & Structured – Works in a methodical and organized way, ensuring efficiency in digital workplace management.
- Analytical & Strategic Thinking – Ability to recognize complex relationships, break them down into simple solutions, and make data-driven decisions.
- Solution-Oriented – Focuses on resolving challenges efficiently while balancing user needs and business objectives.
- University degree in Computer Science, Information Technology, or an equivalent IT technology education.
- Flexible & Resilient – Able to adapt to shifting priorities and manage multiple tasks effectively.
- Fluent in English, German is considered a plus.
- Passionate About Media & Technology – Enthusiastic about the Red Bull Media House environment and staying up to date with digital workplace trends.
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