Vollzeit
Linz, Austria
16.03.2026
Linz, Austria
Your territory
Work in an international company that puts their customers first and wants to provide an outstanding customer service experience Monitor social channels and inboxes and provide swift, helpful responses via social media tools and email Identify and escalate complex or high-priority customer complaints to the appropriate departments (e.g. Technical Support, Management) while ensuring the customer is kept informed Protect Tractive's brand image by maintaining a polite, professional and empathetic tone, even in challenging situations Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests Utilize your tech know-how to efficiently address and troubleshoot technical issues Enjoy working with AI and automation tools to continuously improve our customer support processes Work cross-functionally with the Community & Marketing Team as well as our Social Media Team Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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DEINE AUFGABEN
- Betreuung und kontinuierliche Optimierung unserer Kommunikationskanäle (z. B. Social Media, Website, Mitarbeitermagazin etc.), damit Inhalte dort bestmöglich ausgespielt werden
- Aufbau, Pflege und Weiterentwicklung von Communities sowie aktiver Austausch mit unseren Zielgruppen (insbesondere Social Media)
- Gatekeeping: Du stellst sicher, dass nur hochwertiger und passender Content veröffentlicht wird
- Entwicklung von Guidelines für interne Teams und externe Partner zur kanalgerechten Content-Erstellung
- Redaktionelle Planung: Du erstellst Redaktionspläne, koordinierst Inhalte und behältst den Überblick, was wann live geht
- Unterstützung von Kolleginnen und Kollegen, Führungskräften und Partnern mit Best Practices, Feedback und klaren Empfehlungen zur optimalen Kanalnutzung
- Entwicklung von Strategien zur weiteren Optimierung der Kanäle
- Monitoring, Reporting und Community Management – immer mit dem Ziel, unsere Communities zufrieden und aktiv zu halten
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Vollzeit | Teilzeit
Linz, Austria
22.03.2026
Linz, Austria
Your territory
Take ownership of paid social campaigns across multiple markets, with a strong focus on execution within Meta Ads Manager Set up, manage, and continuously refine Meta campaigns, including audience targeting, budget allocation, and performance optimization Partner with marketing and design colleagues to create compelling ad creatives that follow brand guidelines and platform best practices Implement and evaluate A/B tests to identify winning creatives, audiences, and campaign structures Analyze campaign performance and turn insights into practical improvements that help scale results Test emerging platforms and advertising opportunities to support future growth initiatives Bring in your fresh ideas to make Tractive better– you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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Ihre Aufgaben
- Entwicklung und Umsetzung einer Kommunikationsstrategie für den Campus7
- Verantwortung für Öffentlichkeitsarbeit sowie Pflege von Medienkontakte in Abstimmung mit internen Partnern
- Inhaltliche Steuerung und Aufbau aller internen und externen Kanäle: Website, Social Media, Newsletter, Print, Diözesan-Intranet DiALog
- Konzeption und Umsetzung einer nachhaltigen Fundraisingstrategie
- Identifikation und Betreuung der Stakeholder wie Stiftungen, Fördergeber:innen, Unternehmen, Spender:innen
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Vollzeit
Linz, Austria
16.03.2026
Linz, Austria
Your territory
Manage and optimize paid social campaigns across key markets, focusing on creative direction and strategy optimization Develop and execute impactful ad creatives in collaboration with marketing and design teams to ensure alignment with brand and platform best practice Coordinate A/B testing efforts and analyze results to drive strategic campaign improvements Explore and evaluate new platforms, expanding our advertising reach and identifying high-impact growth opportunities Stay ahead of industry trends and translate them into actionable strategies for growth Bring in your fresh ideas to make Tractive better– you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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Vollzeit
Linz, Austria
20.03.2026
Linz, Austria
Your territory
Engage with influencers from North America and across the globe, supporting the team in expanding our influencer marketing activities across various platforms Own influencer marketing campaigns from end to end, starting with thorough research to identify suitable accounts Negotiate partnerships, contracts and budgets to secure mutually beneficial collaborations with new and existing influencers Stay on top of social media trends on platforms such as Instagram, Facebook and TikTok to uncover new engagement opportunities Analyze influencer performance, monitor past postings and derive actionable insights to optimize future campaigns Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase "...because that’s how we’ve always done things" Continuously grow personally and professionally, take ownership of areas that show your potential and attend workshops which help you get to the next level
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Vollzeit
Linz, Austria
20.03.2026
Linz, Austria
Your territory
Manage and grow our influencer marketing activities across different markets and social media platforms Own influencer marketing campaigns from end to end, from researching suitable creators to executing and evaluating collaborations Build and maintain relationships with new and existing influencers to create strong and effective partnerships Negotiate collaborations, contracts, and budgets to establish mutually beneficial partnerships Stay on top of social media trends on platforms such as Instagram, Facebook, and TikTok to identify new opportunities and ideas Analyze influencer performance, review past collaborations, and turn learnings into actionable improvements for future campaigns
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Ihre Aufgaben
- Aktive Ansprache und Gewinnung von Gemeinden, Stakeholdern und Freiwilligen (Netzwerkaufbau/-pflege)
- Aufbau neuer Freiwilligenteams und Begleitung bestehender Gruppen (Unterstützung, Coaching, Weiterentwicklung)
- Organisation und Durchführung von Infoveranstaltungen / Präsentationen (vor Ort & ggf. online)
- Koordination der Öffentlichkeitsarbeit (regional), inkl. Abstimmung mit Medien/Partnern und Unterstützung bei Social Media
- Projektmanagement und strukturierte Umsetzung regionaler Aktivitäten
- Datenbankpflege, Dokumentation sowie Schulung/Onboarding von Teams
- Regional anfallende administrative Aufgaben sowie Mitarbeit im österreichweiten Team
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Vollzeit
Gunskirchen, Wels
16.03.2026
Gunskirchen, Wels
Vollzeit, Gunskirchen
- Planung, Setup und Monitoring von Digitalkampagnen (SEA: Google sowie Social Media: Facebook, Instagram, Pinterest, TikTok etc.)
- Koordination und Abstimmung mit der Online-Agentur
- Umsetzung und Optimierung von SEO-Maßnahmen (On- und Off-Page)
- Betreuung und Weiterentwicklung unserer Websites, des Blogs und des Intranets (CMS: TYPO3, PIM: PIMCore, Intranet: SharePoint/ Lunixo)
- Erstellung von Themenrecherchen, Keyword- und Potenzialanalysen
- Laufendes Reporting und KPI-Monitoring mit Interpretation der Ergebnisse
- Unterstützung bei der Betreuung der Online-Shop-Prozesse
- Schnittstelle zu internen Abteilungen wie E-Commerce sowie externen Dienstleister:innen
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Vollzeit | Teilzeit
Linz, Austria
20.03.2026
Linz, Austria
Your territory
Lead, mentor and develop a cross-cultural team of 6 employees, fostering a culture of high performance, accountability and continuous learning Develop and execute comprehensive, data-driven marketing and business strategies across 11 countries to achieve ambitious targets and accelerate regional growth Ensure efficient spend allocation across channels with a full-funnel approach to marketing performance, using robust measurement frameworks to continuously track, evaluate and optimize KPIs Oversee creative production, analysis and optimization to ensure maximum impact across varied media landscapes, maintaining a deep understanding of the full customer funnel Guide content and marketing localization strategies (especially influencer marketing) so campaigns and product launches are authentically adapted to local needs across all 11 territories, while identifying and managing key local partnerships Align with key stakeholders across teams - including SEA, Social Media, Design, Media Buying, CRM and Product - and at executive levels, ensuring transparent communication and effective reporting on regional performance Stay ahead of industry trends, consumer behavior and competitive developments across all 11 markets to position our brand effectively, challenge the status quo and identify emerging growth opportunities Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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