Ihre Aufgaben
- Zentrale:r Ansprechpartner:in der Business Unit Automotive für das Applikationsdesign
- Guidance und Beratung der Business Unit in Zukunftsthemen wie SAP S/4HANA und Digitalisierung
- Design von Applikationsarchitekturen und -services sowie Projektkonzeption für Applikationsprojekte
- Durchführung von Geschäftsprozessanalysen
- Partielle Übernahme der Rolle des/der Solution Architekt:in in Projekten
- Umsetzung von Anforderungen aus dem Bereich Sales&Distribution, sowie deren technische Implementierung mittels Customizing
- Incident Management (Fehlerbehebung) und Anwender:innen-Support
- Dokumentation und Test von Prozessabläufen, sowie Softwarelösungen
- Durchführung von Anwender:innenschulungen
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AT - Schwertberg
- Succession Planning: Prepare as an expert or future leader through our Young Professional Program, with training tailored to your career goals.
- Varied: During the program, you will gain deep insights into sales strategies and market mechanisms of the automotive sector.
- Personal: Benefit from a customized roadmap in our Young Professional Program, designed to enhance your unique talents and career prospects.
- Comprehensive: Discover the complexity and layers of our external services and internal processes.
- Independent: Take an active role in our projects both domestically and internationally. Your ideas and dedication directly contribute to the success of our projects.
- International: You will work with colleagues from all over Europe and contribute to projects that transcend national borders.
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Vollzeit
Linz, Austria
06.04.2026
Linz, Austria
Your territory
- Develop world-class software solutions for a global leader in the pet tech industry
- Work with modern technologies to elevate our in-house manufacturing, logistics, and RMA platforms - key tools ensuring the efficient production and distribution of millions of GPS trackers globally
- Help your teammates grow through mentoring and guidance, empowering them to overcome obstacles, sharpen their skills, and continuously improve
- Design, develop, and launch new features across the entire stack— while ensuring solutions deliver high performance, reliability, and seamless user experience
- Lead the architectural design, development, and seamless integration of third-party services to amplify our platform’s capabilities
- Bring your passion for technology to the team, driving innovative solutions that push the boundaries of what's possible
- Analyze existing processes, identify bottlenecks, and drive performance improvements - making our systems faster, more efficient, and more scalable
- Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”
- Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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Vollzeit
Linz, Austria
07.04.2026
Linz, Austria
Your territory
Help create a tools strategy for our Customer Relationship Management tooling (Zendesk) Configure and maintain omnichannel routing and AI features for efficient ticket distribution and automated responses Update and maintain help center themes, improve self-service flows to reduce overall ticket volume while boosting customer satisfaction Develop and maintain procedural and technical system documentation, troubleshooting guides, and self-service resources for internal stakeholders Administrate our tools on a daily basis, including but not limited to managing a multiple user setup, profiles and roles, customization of forms, fields, views, triggers, and other business rules Perform customization of fields, forms, views, business rules, workflows, email notifications, approval processes, reports, and dashboards Implement and support new system rollouts, as well as all required maintenance and upgrades in addition to recommendations for process improvements Be responsible for overall data quality in our Customer Relationship Management tooling (Zendesk) Troubleshoot and provide solutions for technical issues and escalations Provide new user accounts and manage licenses and permissions Assist in the training of new and current users Assist in data imports, exports, and updates while utilizing Explore and other tools, such as Tableau Work cross-functionally with teams and stakeholders Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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