Customer Support Specialist (f/m/d)
Rainbach im Mühlkreis | Fulltime
OUR TEAM IS WAITING FOR YOU
Technical challenges? No problem for you! As the first point of contact for our customers, you provide fast and reliable solutions. Your hands-on mentality and clear communication skills make all the difference. Ready to join our Customer Support team?
YOUR FUTURE TASKS
- Take ownership of handling complaints – from initial receipt to successful resolution
- Act as the main point of contact for our customers and provide technical advice
- Perform initial analyses of errors and issues in HV systems
- Collaborate closely with internal departments to resolve complex software problems
- Create, maintain, and continuously improve reports, protocols, and documentation
- Support your technical colleagues with organizational tasks
WHAT MAKES YOU STAND OUT
- A completed technical education (apprenticeship, technical school, or HTL) in electrical engineering, mechanical engineering, mechatronics, or a similar field
- First work experience? Great – but not a must
- Confident use of MS Office and willingness for occasional travel
- Excellent German and English skills
- You enjoy interacting with customers and have strong organizational skills
- A true team player with great communication skills, a hands-on mentality, and a confident presence
WHAT YOU CAN LOOK FORWARD TO
- Extensive onboarding with a personal buddy and a meet & greet with the managing directors
- Flexible working hours and home office days by arrangement
- Modern and dynamic working environment as well as intercultural teams
- Further training opportunity and scope for developing own ideas
- Coffee bars, a canteen incl. discounted lunch as well as sunny (roof) terraces
- Traffic jam-free arrival and parking lot with over 50 free charging options for e-cars
- Anniversary gift for employees who have been with the company for several years, company events and employee discounts
- Health@KREISEL: Company doctor, fitness area, sports pool, massage service, job bike, participation in sport events and much more
Interested? Then we look forward to receiving your application! The minimum annual salary for this position is € 35,000.00 gross. We will discuss your actual salary individually and tailor it to your skills, experience and qualifications.
Caroline Nagl
HR Generalistin
+43 7949 21400
