Factbox
- Eintrittsdatum
Ab sofort - Anstellungsart
Vollzeit - Arbeitsort
Schwertberg - Berufserfahrung
mehrjährige Berufserfahrung erforderlich
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Ihre Aufgaben
- Bearbeitung von Incidents und Service Requests im 2nd Level Support
- Eigenständige Analyse und Lösung technischer Probleme im Clientumfeld
- Dokumentation von erkannten und gelösten Problemen für nachhaltige Wissenssicherung
- Nachverfolgung von Tickets über den gesamten Lebenszyklus
- Alarmierung von Bereitschaftsdiensten und Eskalation
- Troubleshooting für Microsoft Betriebssysteme, M365, Azure, Office sowie konzernweit eingesetzte Applikationen (ca. 5000 konzernweit)
- Unterstützung bei Software-Rollouts und Treiber-/Firmware-Updates
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IKT Linz GmbH
- Sie installieren, konfigurieren und liefern PCs, Notebooks, Server, Drucker und Netzwerktechnik.
- Sie paketieren und verteilen Software mit Fokus auf Stabilität und Nutzerfreundlichkeit.
- Sie analysieren und beheben Hard- und Softwareprobleme im First und Second Level Support – dabei identifizieren Sie systematisch Ursachen und setzen pragmatische Lösungen um.
- Sie führen den organisierten Hardware-Austausch im Rahmen des LifeCycle-Managements inklusive klarer Kommunikation zu allen Stakeholdern durch.
- Sie dokumentieren strukturiert und nachvollziehbar.
- Sie arbeiten an IT-Projekten mit - Rollouts und Migrationen.
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Your Key Responsibilities
PLM Core Administration: Full ownership of the Siemens Teamcenter environment, including configuration, BMIDE (Business Modeler IDE), Workflow design, and Access Manager. Technical Project Administration: Structuring project environments within the PLM system, managing permissions/ACLs, and ensuring data models align with specific project lifecycles. System Evolution: Leading updates, migrations, and the integration of PLM with CAD (NX/SolidWorks) and ERP landscapes. Process Automation: Working on interfaces and automated data exchange (ideally using modern middleware or integration tools). Consulting & Support: Acting as the technical "Right Hand" to Project Managers, translating business requirements into scalable technical workflows.
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Vollzeit
Klagenfurt, Linz, Salzburg, Sankt Johann im Pongau
02.04.2026
Klagenfurt, Linz, Salzburg, Sankt Johann im Pongau
ALL ABOUT: CREATING SAFETY BY TECHNOLOGY
- You will take on the technical and organisational management of our IT Security department.
- You will ensure the information security of our client solutions and products and continuously develop these further.
- You will design and manage IT security measures for complex control centre systems.
- You will work closely with internal teams to plan and implement security-related requirements.
- You will be the main point of contact for our customers on all matters relating to information security.
- You will support audits and assessments in the regulatory environment, particularly in accordance with NIS and BSI IT-Grundschutz.
- You will play an active role in shaping the strategic development of our security portfolio and our security standards.
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Vollzeit
Linz, Austria
31.03.2026
Linz, Austria
Your territory
Ensure the quality of mobile products and backend services relied on by millions of pet parents worldwide Own the QA process across mobile platforms (iOS, Android) and their supporting backend systems Plan, design, and execute manual test cases to ensure functional, usability, and regression coverage Perform end-to-end testing across mobile applications and APIs, ensuring seamless integration between client and server Collaborate closely with product owners, developers, and designers to refine acceptance criteria and catch issues early Contribute to automation efforts by identifying critical test cases suitable for automated coverage Participate in the development of new features and products, from early design discussions to release validation Act as a quality advocate within agile development teams (Scrum/Kanban), driving quality best practices and risk-based testing approaches Proactively improve our testing strategies, QA processes, and documentation Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things” Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level
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